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People Focus – Biomedical Management
The ability to focus on those around you is
the single greatest ability a manager can have. The questions that most often
arise but are overlooked are based on the human beings' basic biological
factors. Some people's brains work too fast and others are just right. Your
organization also has a particular speed. This extends into all facets of the
business such as information processing, sales, advertising and accounting
flows. The idea is to have people operating on the same platform or speed
productivity axis you want. This requires a psychological management policy,
which will generate the results you want.
Retention of employees also means not just
good governance but good environmental management of human beings in your
organization. That is satisfying their needs, wants, desires and protecting the
employees form being their own worst biological enemy. This means good clean
water, health foods in the cafeteria, clean air, and good biomedical atmosphere
related to all work processes.
One high technology company states that many
of its employees are working until after 9 p.m. This means that their bodies are
at work for over 12 hours. Blood pressure changes, nervous tension, heart
palpitations, psychosis are all likely to occur during long hours and high
pressure at the office.
Since the human biosystem is a biochemical
system, it must be managed along with paper work, managerial decisions and
progress reports. Since biochemistry represents huge areas of knowledge, my role
in this book will be simply to discuss some of what should be handled with care.
The overall concept is to say “I'm going to help take care of my employees so
that they can take care of the firm.”
Biomedical management is a highly productive
money saving process since it not only protects the health of employees but
preps them to be more productive. It can be divided into two focus areas –
health protection and productive health techniques. Under each of these core
areas are two sets of biomedical management applications. One application area
can be of the neuropsychiatric processes. The second is the human physiology,
i.e., the nuts and bolts of the body.
The body is like an interconnected
telecommunication system – an electrical process much like the synapse of the
brain. During normal business processes, imbalances occur across transmission
lines due to external stimulus, shocks, stress, etc. These throw the circuitry
of these areas out of sync – an obviously hazardous situation.
Understand who can do what and when. This
will build up your focus rating per person. Lower level people go for more
disruptive behavior and more often. This should be adjusted against. Bigger fish
wait for bigger deals with greater chance to see you fry in a public
humiliation. Then you will recreate many such situations to your benefit.
People's brains function in different ways,
using different areas of the brain to evolve solutions. Some people work best
under pressure. Others require a challenge or emotional boost to achieve optimum
results. Some need special lights, soft music, etc.
Some management books even talk about ‘brain
dominance', i.e., left versus right. The right brain is irrational, illogical.
It is used for holistic thought, insights into things, recognizing similarities.
It also has visual and spatial perception capabilities. Our humor, feelings and
intuitions reside in these areas making it more prone to high risk unpredictable
exciting behavior.
The left brain is serious, logical, rational, idea linked. It is based on
predictability and engenders that kind of behavior. Planning and prioritizing is
more easily done by left brain dominant people.
Some traits may overlap as we integrate our
thought processes and brains. Certain stimuli like lights flickering, fans,
etc., can alter speeds, and using sound stimuli, activate different parts of our
brain. This can alter what we are thinking about, how sharp we may be, and what
our decision will be.
Controlling the background of a person's
brain is also important. Many images enter our consciousness and put up the
interface of our neurotransmitters who transmit chemical stimulus and our memory
banks. These images thus keep entering our brain based on our need for
self-stimulus and to alleviate a sense of oneness, i.e. being alone. By
controlling the strength of these images, their colors, closeness and angles of
projection we can control ourselves more effectively. Mixing good images and
breaking bad ones can alter our conscious state tremendously.
By understanding the logistical flow, i.e.,
what events and communications trigger which images, how and when, results in
greater control over the background of the mind. Learning this background is a
way to enhance productivity and avoid neurological trouble spots. It leads to
greater motivation.
People often have three or four separate
personality modules that can activate or de-activate according to various
stimulus packages. These create mood and personality fluctuations. Some people
work best under certain moods which activate and use certain core areas of the
brain. One baseball player use to say “I play my best when I'm a little hung
over.”
So in order to manage, well, know what your
neurological variances are. People can be radically altered based on receiving
different stimuli. Also create an office Handbook for sound psychological
management practices. This should include sexual harassment, excessive workloads
creating nervous breakdowns, lack of timely holidays etc. Also adopt
psychologically friendly accounting policies. See that people are paid in a
timely fashion. No one should have to wait for his or her salary to feed his or
her family or pay the rent.
Understanding these variations can heighten
your efficiency in managing people. Learning to play upon their ebbs and flows,
while protecting your own; will heighten your neurological sensitivity.
The human body is like an engineered
grouping of microchips. Change any sensory influence and the microchips have to
reprocess the information. This means that a new output is to be generated.
Changes in any sensory influence to the body be it the air, water, heat, cold,
communications patters, ergonomic of tables, chairs, background music, computer
phonetics, keyboards, can indelibly affect productivity positively or adversely.
This will mitigate any other attempts to boost productivity. Thus if your firm
obsesses with new software, management training or any other well thought out
practice, these may all fail without paying close attention to human
physiological management.
The key is to build in physiologically
friendly processes that boost people's bodies to work better and feel better.
These friendly products and processes create an element of assistance to the
employee which is inherently additive to the output he or she can produce.
Nowhere is this more important than in the
coordination of management of neuropsychological and physiological practices
your firm espouses. Extend every possible form of coordination, be it offensive,
defensive, money to anatomical processes. These are too complex to describe.
However we should be aware of the physiological pressures on people and how they
are altered due to varying pressure levels.
Sufficient quantitative analysis, counting
of the human clock as it applies to reactions will unearth factors relevant to each person. Much like the
analysis of a patient, it uncovers hidden thought processes, emotions,
biorhythms and neurological control centers.
Studies have shown that even changes in air
pressure have changed the level of neurological activity in the brain. Also
various tension and pain levels in the body divert thought processes to these
areas. This slows down the thinking process for work related issues.