FREE online courses on CRM - Developing People-The Key To Success - Your
People - Know your staff
There's nothing subordinates love better than being called by
their first names; the boss who can remember the names of their children has got
it made! They appreciate the effort that it cost the boss… it means they mean
something to him. Army commanders know the value of this.
The
better we know someone, we have that much better a chance of capturing their
attention, interest and commitment, to achieve organizational goals
and in developing their attitudes and skills through which these goals.. and
your's, too.. are achieved. Here are some suggestions for you to consider:
They have the same hang-ups and worries as you
They want to know you equally badly…otherwise how can they
really relate to you; their lives revolve around you. Make it easier for them
The effectiveness of both
of you is dependant on a good mutual rapport. Work at achieving this; it takes
time and effort,
Shared values are powerful
motivators.
QUESTIONS: 1.
Why is it so necessary to know your staff? Won't simply ordering them around
them around work?
2.What do you think is the best way of getting to know your
staff, and yet avoid over-familiarity?
