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FREE online courses on Corporate Espionage - Why and how is Espionage happening - Personnel Vulnerabilities

Failure to properly screen recruits check backgrounds, may conceal:

  • Poor HR policies
  • Determined bid by competitors to insert a ‘spy' (short term informant) or even worse a ‘mole' (long-term informant).

Blow Plast Limited

Blow Plast Limited, once had a near monopoly of the molded luggage segment of the market. About two decades or so back, they went in for major expansion and were recruiting heavily. It is a fact that they were targeted for information ‘hit' by several organizations, large and small  (some even international) who had been eyeing the rapidly expanding Indian market and identified Blow Plast (of VIP fame) as a focal point. Within a short span of time, although Blow Plast has not exactly faded into obscurity, it has lost market share in the lower (cheaper segment) which was flooded by a host of imitators from the small sector, all surprisingly well-equipped in terms of know-how, designs and sophisticated marketing strategies. Blowplast had to reach upwards into the premium segment with Odyssey and other models, which do not always fare well against better, cheaper (even leather-covered) models from the small sector. And the coming of global major SAMSONITE has made the game even rougher. VIP underwear is now better advertised than VIP luggage, making a strong case for the latter to revamp its image, policies and security perceptions.

But apart from

  • Deliberate infiltration by recruitment
  • Long-term leaks by older personnel
  • Even short-term recruitment policies are usually not encouraged by many companies. One prominent organization heavily involved in media and information technology has stopped taking summer (management student) trainees.  The reason: they had planned a specialty supplement to their flagship publication, plans of which were under development at the time of summer training. The plans were finalised by a team, which included a student who was on summer training. Despite an undertaking not to use material gleaned on-the-job for written project presentation, he had enough material of value to a bitter rival publication from the South. Their publication was a huge success, while the original project was practically stillborn.

[Never expose outsiders to sensitive information, to avoid vital-information leakage].

  • Operate on the famous ‘need-to-know' principle if you regularly find your organization has data, which would be of use to competitors.
  • In other words, don't always let your right hand know what your left hand is doing.
  • Create an open, free and frank' organizational culture, but stop at the point where sensitive information, developmental plans and changes in strategy are concerned.

 

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