Indian organizations and 360 Degree feedback

 

Although a well-established concept in the West, 360-degree feedback is gradually gaining acceptance in Indian organizations.

Objective of 360- degree feedback

v      In most cases, 360-degree feedback is being used as a developmental tool. Only 1 out of 9 organizations use it for promotions and rewards.

Coverage

v      7 out of 9 organizations use it for their top management. 1 of the 9 organizations provided the feedback on a voluntary basis

Parameters on which feedback is sought

The most common dimensions on which feedback is sought are:

v      Ownership     

v      Commitment to excellence

v      Communication        

v      Initiative

v      Team skills    

v      Commitment

v      Customer orientation

v      Learning

Role of HR department

The HR department was found to perform one or many of the roles enlisted below:

v      Promoting the concept through orientation workshops

v      Acting as the coordinating body, finalizing list of assessors, sending the questionnaires, etc.

v      Compiling the feedback and preparing the profile

v      Liaising with the external agency in preparing the feedback profiles

v      Conducting counseling sessions and reviewing development post- 360 -degree feedback