FREE online courses on What is ISO 9000 - Why should my organization
implement ISO 9000
The existence of an organization
without customers, or with dissatisfied customers, is in peril! To keep
customers – and to keep them satisfied – your product (which may, in fact, be a
service) needs to meet their requirements. ISO 9000 provides a tried and tested
framework for taking a systematic approach to managing your business processes
(your organization's activities) so that they consistently turn out product
conforming to the customer's expectations. And that means consistently happy
customers!