FREE online courses on What is Six Sigma - What Makes Six Sigma Work - Global Perspective Of What Makes Six Sigma Work 1 A New Type of Top Level Support Past GE CEO Jack Welch is quoted for telling employees that if they wanted to get promoted, they'd better be Black Belts. Universal cost oriented metrics and the new level of competition that Six Sigma provides easily acquires top level support. Some argue that the only new addition that Six Sigma provides is the way top management is treating it. What's really important is that CEOs are seriously supporting large improvement projects run by highly trained business super stars. 2 Problem Solving and Team Leading Super Stars Executive Champion, Deployment Champions, Project Champions, Master Black Belts, Black Belts, and Green Belts (see structure below). 3 Training Like Never Before Much more training for all is involved. Training is heavily statistical, project management, and problem solving oriented. Training costs of approximately $15,000-$25,000 per Black Belt are well justified by the savings per project. 4 New Metrics Use of metrics unlike anything ever used before. These metrics not only tie in customer Critical to Quality (CTQ) needs with what is measured by the company, but they also allow processes within the company to be compared with each other using a single scale called DPMO (Defects Per Million Opportunities). 5 Much Better Use of Teams Very efficient use of highly trained, cross-functional, and empowered teams to locate and make improvements. Black Belts are also trained team efficiency experts. 6 A New Level of Process Comparison The use of opportunity divisible defect metrics (DPMO) allows comparisons from division to division, department to department, process to process, etc. within the company. 7 A New Corporate Attitude - Culture Implementation of Six Sigma creates a new environment that naturally promotes the creation of continuous improvement efforts. 8 A Closer Look at Old Metrics PDCA becomes a more detail oriented DMAIC and all those Quality tools that never get used are thrown out. If we don't need them, why spend time learning how to use them. |