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Quality Management
Quality Management
Introduction
Quality Policy
Quality Objectives
Quality Management System
Quality Management System
Goals of an Organization
Quality Management System
Quality Management System Standards
Quality Management System Principles
Quality Management Process Model
Quality Manual
Quality Procedures
Work Instructions
Quality Records
Quality audit
Requirements of Quality Management System
1 Management responsibility
2 Quality system
3 Contract review
4 Design control
5 Document control
6 Purchasing
7 Control of customer supplied product
8 Product identification and traceability
9 Process control
10 Inspection and testing
11 Control of inspection measuring and test equipment
12 Inspection and test status
13 Control of non-conforming product
14 Corrective and preventive action
15 Handling storage packaging and delivery
16 Control of quality records
17 Internal quality audits
18 Training
19 Servicing
20 Statistical techniques
How to Implement ISO 9000 Quality Management System
How to Implement ISO 9000 Quality Management System
Implementing ISO 9000 QMS
Phase 1 Start-up and planning
Step 1 Management commitment
Step 2 Awareness
Step 3 Shortfall analysis
Step 4 Action plan
Phase 2 Preparation
Step 5 Quality system documentation
Step 6 Upgradation of production-service facilities
Phase 3 Implementation
Step 7 Training
Step 8 Implementation
Phase 4 Internal Quality Audit and Stabilisation
Step 9 Quality audit
Step 10 Corrective action
Step 11 Stabilisation
Phase 5 Registration
Step12 Selection of the registrar
Step 13 Application for registration
Step 14 External audit by the registrar
Step 15 Registration
Quality Planning
Quality Planning
Quality Planning
1 Setting the quality goals
Product related quality goals
Market related quality goals
Process related quality goals
Business performance related quality goals
2 Determine the methods to reach the goals
3 Prepare quality plans
Quality Plan Implementation
Education and training
Implement the plan
Quality Control
Quality Control
Quality Control
Quality Assurance
Quality Improvement
Quality improvement cycle
Quality Management Principles
Quality Management Principles
Quality Management Principles
Applying the Quality Management Principles
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