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Chapter 1 INFORMATION TECHNOLOGY
Chapter 1 INFORMATION TECHNOLOGY
INTRODUCTION
What is Information Technology
THE T-FORM ORGANIZATION
INFORMATION TECHNOLOGY AND THE MANAGER
FIVE MAJOR TRENDS
THE NATURE OF INFORMATION AND DECISION MAKING
What is information?
A model for interpreting information
The Decision-Making Process
Problem Finding and Solving
Types of decisions
Strategic Planning
Managerial Control
Operational Control
HOW DO INDIVIDUALS MAKE DECISIONS
Stages in the Decision-Making Process
THE INFLUENCE OF THE ORGANIZATION
Chapter 2 FRAMEWORKS FOR IT
Chapter 2 FRAMEWORKS FOR IT
Framework
Decision-Oriented Frameworks
A FRAMEWORK BASED ON IT
Changing Technology and Application
Processing Transactions
Decision Support- Executive IS- and Expert Systems
Personal Support System
Supporting Groups and Cooperative Work-Groupware
Inter-organizational Systems
Key Technologies
A More Contemporary Framework
Who Needs a Ticket
THE BASICS OF INFORMATION SYSTEMS
Some Generic Types of Systems
USING DIFFERENT TYPES OF TECHNOLOGY
Chapter 3 THE IMPACT OF INFORMATION TECHNOLOGY
Chapter 3 THE IMPACT OF INFORMATION TECHNOLOGY
Benefits for the Organization
Gaining a Competitive Edge
Increasing Revenues
Reducing Cost
Improving Profits
Improving Quality
IMPACT ON ORGANIZATION STRUCTURE
Formal Vs Informal Organization
MODERN ORGANIZATION
Organizational Structure and Design
Specialization
Interdependence
THE IMPACT OF IT ON THE ORGANIZATION.
How Technology Creates Flexibility
What is Organizational Flexibility
Impact on flexibility
Information Technology Runs the Airline
Technology Transforms the Securities Industry
Natural Growth Generates an Impact
THE IMPACT OF TECHNOLOGY ON MARKETS
Chapter 4 IT AND CORPORATE STRATEGY
Chapter 4 IT AND CORPORATE STRATEGY
Integrating IT and Strategy
Some Examples
Some Generic Strategies
A Framework for the Strategic Use of IT
Capitalizing on Information Technology
SUSTAINING A COMPETITIVE EDGE
INTEGRATING TECHNOLOGY WITH BUSINESS ENVIRONMENT
MANAGING INFORMATION TECHNOLOGY
Technology for Structuring the organization
Searching for Competitive Advantage
Integrating Technology and Decision Making
A Corporate Plan for Information Technology
THE ROLE OF MANAGEMENT COMMITTEE
Chapter 5 MANAGING INFORMATION TECHNOLOGY
Chapter 5 MANAGING INFORMATION TECHNOLOGY
Globalization
The Impact of Globalization on Business
INTERNATIONAL BUSINESS STRATEGIES
Key Issues in an International Environment
Managing Information Technology Internationally
Concentrate on Inter-organizational Linkages
Build an Infrastructure
Take Advantage of Liberalized Electronic Communications
Develop Guidelines for Shared Versus Local Systems
Business Models and IT Management
TECHNOLOGY FOR THE INTERNATIONAL BUSINESS
Chapter 6 IT - FUNDAMENTALS
Chapter 6 IT - FUNDAMENTALS
Fundamentals
THE COMPONENTS OF A PERSONAL COMPUTER
Primary Memory or RAM
Memory Technology
The Central Processing Unit
How does the CPU Work
What Techniques increase Speed
IMPLICATIONS FOR MANAGERS
Powerful Supercomputers
The Personal Computer Has Changed Everything
The Server
Chapter 7 IT - DATABASE MANAGEMENT
Chapter 7 IT - DATABASE MANAGEMENT
Database Management
File Elements
Data
Direct-Access Files
Finding Data on the File
Enter Database Management Software
Benefits of the Relational Model
SQL
DATABASES IN SYSTEMS DESIGN
Data Modeling
DBMSs in Building Systems
Distributed Databases
Chapter 8 NETWORK & COMMUNICATIONS IN I T
Chapter 8 NETWORK & COMMUNICATIONS IN I T
Networking
COMMUNICATIONS BETWEEN COMPUTERS
What is a Protocol
NETWORK
Network Configuration
Local Area Networks
Ethernet and Token ring
THE ADVANTAGES OF NETWORKS FOR BUSINESS
What Are the Alternatives for Wide Area Communications
Why Develop Private Networks
THE CONTRIBUTION OF COMMUNICATIONS
Electronic Mail As a Communications Tool
Electronic Data Interchange
Electronic Commerce
Building Networks
Commercial Network Providers
A NATIONAL NETWORK INFRASTRUCTURE
Intranets
THE POTENTIAL OF ELECTRONIC COMMERCE
THE IMPACT OF NETWORKS
Implications
Chapter 9 INFORMATION TECHNOLOGY ARCHITECTURES
Chapter 9 INFORMATION TECHNOLOGY ARCHITECTURES
What is hardware and software architecture
Mainframes for High Volume
The Midrange Computer Is Smaller
The PC Is Totally Different
How Do You Share
Moving Toward the Client-Server
MATCHING DESIGN TO AN ARCHITECTURE
When the Architecture Is a Given
Suggested Guideline
Dealing with the Problem of Data
FUTURE TRENDS IN ARCHITECTURE
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