FREE online courses on Handling Our Own Aggression & Anger - Level III
Skills involved in avoiding or reducing anger - Learn to be assertive with
others
Assertiveness is tactful but firm; it is reasonable.
Aggressiveness is inconsiderate, unreasonable, abrasive, and often an unfair
angry over-reaction. Obviously, there will be less anger if you can be assertive
rather than aggressive. Again the distinction between "swallowers" and
"exploders" is useful. Swallowers need to learn to express their feelings, to
stand up for their rights, to state their preferences and opinions, to
immediately negotiate minor inconveniences or irritants. This is assertiveness.
Quick effective action avoids the build up of anger, ulcers, and explosions.
Exploders need to reduce their impulsive, hurtful anger, find better tactics for
reducing conflicts, and, perhaps, learn ways to be more positive and empathic.
Both swallowers and exploders need to be assertive.
Anyone can become angry. That is easy. But to be angry with
the right person, to the right degree, at the right time, for the right purpose
and in the right way--that is not easy.