GREAT MANAGERS
Introduction
The first steps to becoming a
really great manager are simply common sense; but common sense is not very
common. This article suggests some common-sense ideas on the subject of great
management.
The major problem when you start to manage is that you do not
actually think about management issues because you do not recognize them. Put
simply, things normally go wrong not because you are stupid but only because you
have never thought about it. Management is about pausing to ask yourself the
right questions so that your common sense can provide the answers.
When you gain managerial responsibility, your first option is
the easy option: do what is expected of you. You are new at the job, so people
will understand. You can learn (slowly) by your mistakes and probably you will
try to devote as much time as possible to the rest of your work (which is what
your were good at anyway). Those extra little "management" problems are just
common sense, so try to deal with them when they come up.
Your second option is far more exciting: find an empty
telephone box, put on a cape and bright-red underpants, and become a
SuperManager.
When you become a manager, you gain control over your own
work; not all of it, but some of it. You can change things. You can do things
differently. You actually have the authority to make a huge impact upon the way
in which your staff work. You can shape your own work environment.
In a large company, your options may be limited by the
existing corporate culture - and my advice to you is to act like a crab: face
directly into the main thrust of corporate policy, and make changes sideways.
You do not want to fight the system, but rather to work better within it. In a
small company, your options are possibly much wider (since custom is often less
rigid) and the impact that you and your team has upon the company's success is
proportionately much greater. Thus once you start working well, this will be
quickly recognized and nothing gains faster approval than success. But wherever
you work, do not be put off by the surprise colleagues will show when you first
get serious about managing well.