FREE online courses on Getting Along with People - The Art of Getting Along With People - Occasions to Confront

 

Silence and switching off some times, may not put an end to the issue. When you are at the receiving end, the problem needs to be confronted head-on. Angry accusations are useless. History is replete with horror stories of wives and husbands trying to change each other, of course, without success, through complaints and arguments and criticisms.

 

Then we have people who seek approval for everything and surrender their ego and self-respect to others. We also have people who employ diversions to avoid a direct confrontation. Issues, as we all know, can't be put off like this. If not handled properly, problems surface with greater destructive force again and again. The best way to handle an issue is to face it openly. To this end, you do not have to be noisy and accusing. Instead, state the facts properly. Take your complaint to the top. Follow the channels and route the complaint in a logical way, without threatening people. Threats produce counter productive, defensive reactions. When you confront people with understanding and tact, solutions acceptable to both parties automatically emerge because both are willing to look at the problem objectively without talking 'positions'.