MANAGEMENT PROCESS
Management Effectiveness
`Negandhi Estafen' provides a good model for the analysis of
management effectiveness in achieving the goals and objectives. The model puts a
lot of emphasis on the management philosophy and the environment factors on
which the effectiveness is dependent. The environment factors provide the
opportunities to survive and grow with certain constraints while the management
philosophy sets the guidelines for deciding the management practices to run the
enterprises.
Figure: * Nagendhi Estates Model for Analysis of Management
Effectiveness
While the environment factors are difficult to control, it is
left for the management to change its philosophy towards the various players in
the business, viz., the employees, the consumers, the suppliers, the government,
the community and the shareholders. Basically, it is a change in attitude
towards these players. For example, how to look at the employees? If the
attitude will have an impact on the management practices, where the employee
will play a decisive critical role. IT will affect the organization structure by
reducing its size and the reporting levels.
If the attitude towards the consumer is changed to fulfill
the expectations giving rise to a higher satisfaction, then the management
practices in the product design, manufacturing and marketing will undergo a
significant change. The product life cycle will then be short, and more features
sand functions will be added to the product fulfilling not only the functional
needs but also the service needs of the consumer.