Operational Information

 

This information is required by the operational and the lower levels of the management. The main purpose of this information is fact finding and taking such actions or decisions which will affect the operations at a micro level. The decisions may be to stay on overtime, draw additional material, change the job from one machine to the other, and send a reminder to the supplier for the supply of material. These decisions are such that they make the routine administration of the business smooth and efficient. These decisions do not fall in the category of the managerial decisions.

 

The sole purpose of the MIS is to produce such information which will reduce uncertainly in a given situations.  The moment what is unknown becomes known, the decision maker's problem becomes simple.  Methods have been evolved to handle the degree of uncertainty the management is expected to deal with.

 

The difficulty to determine a correct and complete set of information is on account of the factors given below:

 

• The capability constraint of the human being as an information processor, a problem solver and a decision maker.
• The nature and the variety of information.
• Reluctance of decision makers to spell out the information for the political and the behavioral reasons.
• The ability of the decisions makers to specify the information.