FREE online courses on CRM - Developing People-The Key To Success - Develop
their skills - Coach
If you've ever been
seriously into games at either ‘varsity or State levels, you will be familiar
with the tremendous difference a good
coach can make. If you're one of those managers who do more coaching than
many managers do in a lifetime of flying a desk, then you may not be interested
in definitions of coaching, only the results that flow from it.
Nevertheless, the purpose of
coaching is to increase/ improve the performance of individuals by helping them
to develop the attitudes and skills appropriate to their current tasks while
they are doing them. It is all about help without just
‘telling', teaching little tricks like asking the right questions which lead to
right answers, to learn without creating dependency. A good coach reinforces
values on which the game (read ‘work') is based.
Major benefits of coaching
are:
·
Provides development during performance of the job
itself
·
Improves quality/ quantity of performance by skills
transferred
·
Stretches ability of subordinates, learning ability
·
Encourages fresh approaches to problem solving
·
Increases motivation and commitment as results flow
Before getting into
coaching:
i.
Find the right person to coach;( you may be a little
rusty) and use the right approach
ii.
Ensure that tasks set are achievable
iii.
Progress be visible to coached one as well as other
staff
iv.
Skills mastered should be immediately usable, not
‘later'
Good coaching usually means teaching people to learn on their own, by
teaching them the knack of approaching problems with questions. Analyse and
identify the process/ input which gave results so
as to reinforce learning. Then, let him/ them implement it. It takes time to get the hang of being a
coach. Keep at it. Ask yourself key questions. Were you selling your ideas or
was it a discussion? Did I draw him out as far as possible? Did he get a clear
picture of ‘where to go' next?
In helping
others to learn, one's own skills are sharpened and thoughts get clarified… you
sharpen your own learning skills!
QUESTIONS:
1.
What form does ‘Coaching' take in an office?
-
Enumerate the benefits and precautions associated with ‘coaching
