Basics of Interviewing Job Candidates
Steps
- Send
the job description to candidates before they come to the interview meeting.
- While
interviewing candidates, always apply the same questions to all candidates to
ensure fairness. All questions should be in regard to performing the duties of
the job.
- Ask
about their compensation needs and expected or needed benefits.
- Attempt
to ask open-ended questions, i.e., avoid "yes-no" questions.
- Talk
for at most 25% of the time, for the rest, listen.
- Don't
rely on your memory -- ask permission from the interviewee to take notes.
- Find
out when they can start if offered the job.
-
Consider having multiple people at the interview; although this can be
intimidating to the interviewee, this practice can ensure them a much more
objective and fair presentation. Have the same people as interviewers in all of
the interviews.
-
Consider asking some challenging, open-ended questions, such as what skills do
you bring to this job? What concerns do you have about filling this role?, What
was your biggest challenge in a past job and how did you meet it?
- Don't
ask questions about race, nationality, age, gender, disabilities (current or
previous), marital status, spouses, children and their care, criminal records
or credit records.
- Have
all interviewers share/record their impressions of the candidate right after
the interview meeting.
- Explain
to the candidate that you'll be getting back to them soon, and always do this.
- Ask if
you can get and check any references.
- Always
check references and share them with the interviewers.
- Be sure
to tell candidates of any relevant personnel policies terms, such as
probationary periods.
- (The
best way to deal with a poor performer is not to hire him or her in the first
place. It is often wise to have a probationary period of, e.g., six months,
wherein if the employee does not meet the responsibilities of the position, you
can terminate the employee.)
- If
practical, look into the applicant's background to ascertain if they have a
criminal record.
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