FREE online courses on the Art Of Effective Time Management - Assertiveness
Training - Purpose
Assertiveness is an antidote to
fear, shyness, passivity, and even anger, so there is an astonishingly wide
range of situations in which this training is appropriate. Factor analysis of
several assertiveness scales has suggested several kinds of behavior are
involved.
To speak up, make requests, ask
for favors and generally insist that your rights be respected as a significant,
equal human being. To overcome the fears and self-depreciation that keep you
from doing these things.
To express negative emotions
(complaints, resentment, criticism, disagreement, intimidation, the desire to be
left alone) and to refuse requests.
To show positive emotions (joy,
pride, liking someone, attraction) and to give compliments. Accept compliments
with "Thank you."
To ask why and question authority
or tradition, not to rebel but to assume responsibility for asserting your share
of control of the situation--and to make things better. You are no one's slave.
To initiate, carry on, change and
terminate conversations comfortably. Share your feelings, opinions and
experiences with others.
To deal with minor irritations
before your anger builds into intense resentment and explosive aggression.
